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Gratuity - Tipping Options

As a Family Entertainment Center, I would like to make the option available for my guests to tip my staff for their hard work and dedication!

 

*Please reach out to support to set your desired Gratuity Settings


TABLE OF CONTENTS


Option 1: Print Gratuity Line on the Receipt

// You will have the below choices

  • None - Do not Print Gratuity line
  • Eventonly - Only Print on Reservation Checks
  • All - Print on all checks (Regular & Reservation)

 

To access the Gratuity option, click on Gratuity at the bottom of the check:

 

You will then be presented with the Gratuity option screen where you can input the amount of Gratuity received:

Option 2: Clover Tipping

// This option can be setup per terminal, and in 2 different settings.

  • Sale Request - Use the Tip suggestion feature through the Clover device
  • Post Authorization - This allows 'restaurant-style' tips where your staff can add the tip after the customer's initial charge.

 

Option 3: Automated Gratuity (Event Checks Only!) 

// Auto-calculate gratuity for events based on a set percentage (EventCheckAutoTipPercent )

  • Please let Support know what % Amount you would like automatically added to each Reservation Check.
    • 10% = .10
    • 18% = .18
    • 25% = .25