FAQs
Find answers to the most commonly asked questions to quickly resolve basic inquiries about our platform and services.
Getting started
Learn how to set up your account, configure initial settings, and get acquainted with the core features to begin using our platform efficiently.
Troubleshooting
Step-by-step guides for resolving common technical issues, from connectivity problems to system errors, to ensure smooth operation.
General
Explore general information about platform functionality, best practices, and miscellaneous tips to enhance your user experience.
Reports
Discover how to generate, customize, and interpret reports to gain insights and track performance metrics effectively.
Integrations
Understand how to connect and configure third-party tools with our platform to enhance your workflow and data management.
Subscription
Get information on managing your subscription plan, including upgrades, billing cycles, and cancellation policies.
Payments
Learn about setting up, managing, and troubleshooting payment options to ensure seamless transactions for your customers.
Booking Site
Guidance on configuring and customizing your booking site, making it easier for customers to interact and reserve with you online.
Email and Text Messaging
Instructions for setting up, personalizing, and automating email and SMS communications to engage and inform customers.
Item Management
Manage inventory and products, set up services, and configure pricing to keep your offerings organized and up-to-date.
Resources
Access helpful resources, including downloadable guides, videos, and additional learning materials to maximize platform usage.
Gift Vouchers
Learn to create, manage, and redeem gift vouchers, providing flexible purchasing options for your customers.
Calendar Management
Efficiently organize and control your schedule, events, and appointments to ensure optimal venue management and customer satisfaction.
Customer Management
Tools and strategies for managing customer profiles, tracking interactions, and ensuring personalized service.
Promotions and Marketing
Discover how to design promotions and marketing campaigns to attract new customers and boost engagement with existing ones.
Updates
Stay informed on the latest features, improvements, and bug fixes within our platform. The Updates section provides detailed release notes, version hi
Registration
Guides for setting up and managing guest registrations, ensuring a smooth and efficient sign-up experience for one-time events or returning visitors.