Getting Started Outline (with links)

Administration

// All settings will be adjusted in the /sp_admin

1. HR > Users *
2. Welcome Mail Template
3. Waiver *
4. Taxes  *
5. Sources *
6. Product Classes *
7. Discounts *
8. Speedlevel (Karting)
9. Membership Type Management
10. Custom Credits (Activity) *
11. Customer Status Flags
12. Create Sub Item

Product Setup

1. Create Categories 
2. Regular Item
3. Credit Item
4. Food Item (Sub Item  Required)
5. Membership Item (Membership Type Required)
6. Gift Card Item
7. Reservation Item
8. Create Combos

Activity & Heats Setup 

1. Create Race Heats
2. Create Race Events
3. Create Activities

Customer Experience

// These settings are adjusted in the /admin dashboard

1. Registration Settings
2. Speed Screen Setup

Race Control 

// This can be completed once you have your PIT terminal connected

• Assign Transponders to Karts #s

Manager

• Roles & Security Review

Point of Sale Operations

1. How to sell each item type
2. How to sell a Membership Item
3. How to sell a Gift Card
4. How to redeem a Gift Card
5. How to apply a Discount
6. How to process a Refund
7. Selling Multiple Quantities of an item
8. Assign Customers to Credit Items FAST!
9. How to email a Receipt
10. How to manually print a Receipt
11. How to find a Check

Venue Operations

1. How to schedule an activity/race
2. How to assign a customer in an activity/race
3. How to Schedule a Race Event on the venue Part.1
4. How to view a customers information
5. View Credit History

Race Control Operations

1. How to assign karts and run race
2. How to swap kart numbers
3. How to run a race event Part.2

 Event Calendar

1. Add Event Mail Forms
2. Edit Create Event Mail Templates
3. Create Task List
4. How to book an Event

End of Shift / Day 

• Open Till
• Closing Till