--- title: Event Queues Explained description: Event Queues Explained --- [Skip to content](https://help.clubspeed.com/clubspeed-knowledge-center/event-queues-explained#main-content) English Show submenu for translations [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new?hsLang=en) [![Clubspeed Logo](https://help.clubspeed.com/hs-fs/hubfs/Logo_Grey.png?width=500&height=86&name=Logo_Grey.png)](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new) - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Clubspeed Customer Knowledge Center](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) 2. [Getting started](https://help.clubspeed.com/clubspeed-knowledge-center/getting-started?hsLang=en) 3. [Event Calendar](https://help.clubspeed.com/clubspeed-knowledge-center/getting-started?hsLang=en#event-calendar) October 28, 2024 # Event Queues Explained V.19 Queues Explained   Prior to V.19 we had a Regular Queue & Event Queue.   We are now adding on the Event Reservation Queue!   ---     How these will work in conjunction with each other:   1\. Booking Queue Manager The queue manager allows the user to edit the event reservation queue and event queues. 1. Login to SP\_Intake . 2. On the left navigation menu select “Calendar”. 3. Right click on the calendar and click “New Booking”.  4. Fill in an event name and click the “Manage Queues” button.   ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47012693225/original/ySCNKyTWm6yTYVTySdfW77ejCd8LsmIAzw.png?1581530594)         2\. Transfer Queues On this screen you may transfer customers from queue to queue. The queues listed in the drop-down list will include the regular queue, event reservation queue, and the event queues. 1. Bring up the Queue Manager. 2. Click the “Transfer” button.   ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47012693358/original/PDfxcjFS6W4X_ZdTbfKAEtkS_yH0DbTsRw.png?1581530666)         Add to Queue This will allow us to search for customers and add them to a particular queue.  1. Bring up the Queue Manager. 2. Select a queue from the drop-down list. 3. Click the “Add” button. 4. Search for a customer.   Remove from Queue This will allow us to unassign customers from a queue. queue.  1. Bring up the Queue Manager. 2. Select a queue from the drop-down list. This should contain the customer that you would like to remove from the queue. 3. Select the customer name in the grid. 4. Click the “Remove” button.   Check in When this button is clicked it will take all of the customers in the event reservation queue and place them into the event queue. 1. Login to SP\_Intake . 2. On the left navigation menu select “Calendar”. 3. Select a booking that already has an event assigned to it. 4. 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