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What do I do if my Clover Mini won’t connect?

This article explains how to troubleshoot connection issues between the Clover Mini and ClubSpeed POS when the device fails to process payments or displays a transaction error.

Resolution Steps:

Step 1: Verify the Error

  • Confirm the exact message shown when attempting a transaction.

  • If the message reads “The Transaction Failed”, proceed to the next step.

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Step 2: Re-Pair the Clover Mini

  1. On the POS terminal, click the ClubSpeed logo located in the top-left corner of the screen.

  2. Select Clover Connect from the dropdown menu.

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  1. Follow the on-screen prompts to pair the Clover Mini with the POS.

  2. Once pairing is complete, attempt to process a test transaction to confirm the connection.

Step 3: Contact Support

  1. If you have exhausted all troubleshooting, feel free to give our support line a ring (951)817-7073 so that our customer can investigate further.

Additional Tips:

  • Ensure the Clover Mini and POS terminal are on the same network.

  • Reboot the Clover Mini if pairing fails.

  • If the issue persists, verify that the Clover Connect integration is active and credentials are correct.