SSK - ClubKiosk Freezing AFTER Selecting Package
This Article is for when a package is selected on SSK, and then it freezes when the times are shown/before a user can select their time.
This is due to Cache/Cookies present in the web browser of the Kiosk.
- Step 1: Go to the Web Browser on the SSK Device
- Step 2: Clear Cache/Cookies/All Web Browsing History
- Step 3: Test to Confirm it is Working Again
Step 1: Go to the Web Browser on the SSK Device
- This will usually be Edge but can be any web browser that they are using.
Step 2: Clear Cache/Cookies/Web Browsing History
- Clear the data within the browser, see below Screenshots for how.
Step 2A: Navigate to settings.
Step 2B: Privacy, search, and services > Clear Browsing Data > Choose What to Clear
Step 2C: Select "All time" for the Time Range.
Make sure to check the following: Browsing History, Download History, Cookies and other site data, Cached images and files.
Use the Clear now Button
Step 3: Test to make sure that the freezing no longer occurs.
- SIgn into the Kiosk under a test user or make a new test user, and then attempt to load the package that previously was freezing.