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Reset Main Engine

Restarting the Main Engine can temporarily resolve performance issues, but it should be considered a band-aid fix. This option is helpful when the customer does not have time for full troubleshooting. However, the recommended approach is to investigate the root cause before or after performing the restart.

How to Restart the Main Engine

  1. Log into the customer’s Server.

  2. Open FireDaemon.

  3. Locate Clubspeed Main Engine.

  4. Right-click and select Restart.

    • Do NOT select “Restart All.”

  5. The process typically takes around 30 seconds.

Once the service restarts, verify with the customer that the system is responding normally.