--- title: "\"Manage Bookings\" Does Not Show Heats For Today's Races" description: Clubspeed Customer Knowledge Center --- [Skip to content](https://help.clubspeed.com/clubspeed-knowledge-center/manage-bookings-does-not-show-heats-for-todays-races#main-content) English Show submenu for translations [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new?hsLang=en) [![Clubspeed Logo](https://help.clubspeed.com/hs-fs/hubfs/Logo_Grey.png?width=500&height=86&name=Logo_Grey.png)](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new) - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Clubspeed Customer Knowledge Center](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) December 6, 2024 # "Manage Bookings" Does Not Show Heats For Today's Races Search ### "Manage Bookings" Does Not Show Heats For Today's Races Causes This is most likely caused by date settings being incorrect for an Australian or British server. These date settings include: - The server's culture (it affects the time in the bottom-right of the taskbar) - The SQL culture - The date format in c:\\clubspeedapps\\api\\config.php - The date format in c:\\clubspeedapps\\admin\\laravel\\app\\config\\config.php Let's check these one by one. **Note: A main engine and SQL server restart will be required. Follow these steps while the track is not open or running. The steps can be run in about 15 minutes.** Server Culture - Click the Start button. - Type "region". - Click "Region and Language". - Check the Format dropdown. If it's set to "English (United States)" for a non-American server, set it to whatever is appropriate. (Ex. "English (Australia)".) - Save your changes. SQL Culture - Open SQL Server Management Studio. - Expand "Security", then "Logins". - Right click NT AUTHORITY\\NETWORK SERVICE, and select Properties. - If at a non-American track, change default language (at the bottom) from English to the language that corresponds to their date format. (Ex. "British English", which works for both England and Australia.) - Save your changes. They won't take effect until a SQL restart. API Config - Open c:\\clubspeedapps\\api\\config.php - For British and Australian tracks, ensure that the dateFormat line is as follows: - $dateFormat = 'Y-d-m'; - For American tracks, it should be: $dateFormat = ''Y-m-d'; - Save your changes. They are immediate. **Note: A typo here can break the entire API. Be careful! :)** Admin Config - Open c:\\clubspeedapps\\admin\\laravel\\app\\config\\config.php - For British and Australian tracks, ensure that the dateFormat line is as follows: - 'dateFormat' =\> 'Y-d-m', - For American tracks, it should be: 'dateFormat' =\> 'Y-m-d', - Save your changes. They are immediate. Restart SQL - **Do not do this if the track is live. Wait for them to close.** - Close SQL Server Management Studio. - Click the Start button. - Type "services", and click Services. - Scroll down to SQL Server (MSSQLSERVER) (may vary slightly), right click it, and select restart. It should be a service set to Automatic and currently running when you see it. Restart Main - **Do not do this if the track is live. Wait for them to close.** - Open FireDaemon. - Right click "Club Speed Main Engine". - Click restart.   - - - - ### Related Articles - [FAQs](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#main-content) - [Software Questions](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#software-questions) - [Payments Questions](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#payments-questions) - [Getting started](https://help.clubspeed.com/clubspeed-knowledge-center/getting-started?hsLang=en#main-content) - [Clubspeed](https://help.clubspeed.com/clubspeed-knowledge-center/getting-started?hsLang=en#clubspeed) - [Administration](https://help.clubspeed.com/clubspeed-knowledge-center/getting-started?hsLang=en#administration) - [Product Setup](https://help.clubspeed.com/clubspeed-knowledge-center/getting-started?hsLang=en#product-setup) - [Customer Experience](https://help.clubspeed.com/clubspeed-knowledge-center/getting-started?hsLang=en#customer-experience) - 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