How to upload an image on the customer’s CS-Registration.
provide clear instructions on updating images within the CS-Registration portal.
The process is straightforward:
Request the customer to provide the image they wish to upload.
Log in to the customer’s Admin Portal.
Navigate to Registration Settings.
Upload the image either to the Footer (main title area) or Background (the image behind the registration form).
Once uploaded, ask the customer to refresh the registration page.
If the setup is running on a kiosk, instruct them to reboot the device so the changes are visible immediately.
Scenarios:
In some cases, the customer may operate multiple venues and request the same image from another location. If they do not have the original image, you can retrieve it by following these steps:
Log in to the venue that already contains the marketing image.
Right-click on the image and select Inspect.
The code will display the image path. For example:
<body style="background-image:url(http://ppbibralake.clubspeedtiming.com/assets/cs-registration/images/bg_default.jpg)">
The path works as a directory map. In the example above, the image is located at:
/assets/cs-registration/images/bg_default.jpg
Access the server folders in sequence: Clubspeed → Assets → CS-Registration → Images. (remember this is an example link, you need to follow the path on the link you get in each venue)
Locate the file, copy it, and save it to your computer. You can then upload it to the new venue’s CS-Registration settings.
- Supporting Documentation:
https://clubspeed.freshdesk.com/support/solutions/articles/47001113803-registration-settings
Recommendation:
Always advise the customer to refresh their registration page or reboot their device once the new image has been uploaded, to ensure the changes display correctly.