Clearing A Stuck Printer Queue

If there are documents stuck in the printer queue, you can run these commands from command prompt to clear them:

Note: It may be helpful to open Task Manager and end the "CSPrinter.exe" process. It will relaunch automatically on the next print job.

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Still Not Working?:

Turn off power to printer

Ping IP address that shows for printer

If still comes up, then you have an IP Conflict

Change the IP address of the printer to one not in use (ping new address with power off before changing)

Go to DHCP - add to reservations