Card Connect Refunds
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> Navigate to the Reporting tab
> Click on the Transaction number, and from there you will see a refund option under Transaction Detail
// Keep in mind, only the Admin user will have access to refund transactions unless a Standard user was granted access to do so.
YOUTUBE Tutorial:
CardPointe Virtual Terminal - How To Process a Refund [full and/or partial]
Card Connect Refunds
EXAMPLE: You need to refund your customer an Online Booking Purchase. First step is to open the check in the POS, and refund via 'External Credit' Then, log into your Card Point portal online:> Navigate to the Reporting tab
> Click on the Transaction number, and from there you will see a refund option under Transaction Detail
// Keep in mind, only the Admin user will have access to refund transactions unless a Standard user was granted access to do so.
YOUTUBE Tutorial:
CardPointe Virtual Terminal - How To Process a Refund [full and/or partial]