--- title: Can't Upload Image to Registration Settings description: Clubspeed Customer Knowledge Center --- [Skip to content](https://help.clubspeed.com/clubspeed-knowledge-center/cant-upload-image-to-registration-settings#main-content) English Show submenu for translations [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new?hsLang=en) [![Clubspeed Logo](https://help.clubspeed.com/hs-fs/hubfs/Logo_Grey.png?width=500&height=86&name=Logo_Grey.png)](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new) - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Clubspeed Customer Knowledge Center](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) December 6, 2024 # Can't Upload Image to Registration Settings Search ### Can't Upload Image to Registration Settings **Overview** If a customer notifies you they are getting a 500 error when trying to upload a background or header image in the /Admin \> Registration \> Settings ![](https://help.clubspeed.com/hubfs/Knowledge%20Base%20Import/-YW9b20pjw8yz53z4INIfC_GMzAzDWW_UA.png) **SQL Log:** ERROR :: Laravel error occurred at [https://localhost/admin/registration/images/update](https://localhost/admin/registration/images/update). Error code: 500. Exception : exception 'Symfony\\Component\\HttpFoundation\\File\\Exception\\FileException' with message 'Unable to write in the "C:\\clubspeedapps\\admin\\laravel\\app\\controllers\\..\\..\\..\\..\\assets\\cs-registration\\images" directory' in C:\\clubspeedapps\\admin\\laravel\\vendor\\symfony\\http-foundation\\Symfony\\Component\\HttpFoundation\\File\\File.php:137    ... ETC! Can't Save Line Up/Upload An Image. Please try the following if you are receiving an error when trying to update or upload images in the Admin panel.  // If one does not correct it, please move to the next step.  1\) Make sure there is only 1 (one) API user in the Users.dbo table.  - If there is more than one, reference the API\> Config file for the correct password. - C:\\clubspeedapps\\api  \> config - Then delete the additional user   2\) Re-run all Migrations DO NOT DO THIS ANYMORE WITHOUT CHECKING WITH ALEJANDRO/CHRISTIAN/GILBERT FIRST AS YOU CAN BREAK SITES   3\) Restart IIS   4\) In C:\\clubspeedapps\\assets\\cs-registration\\images - Right-click on the images folder. - Select Properties - Go to the Securities Tab - Select edit - Highlight the Users - Check the box for "Full Control" - Click Ok - - - - ### Related Articles - [FAQs](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#main-content) - [Software Questions](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#software-questions) - 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