Can You Access It Via RDP?
Can You Access It Via RDP?
If you are unable to get to the server via Logmein try using RDP instead.
If Hamachi is showing the server online then use the IP provided by Hamachi. You can get this by right-clicking on the server name in Hamachi and selecting "Copy IPV4 Address"
Also try the public IP that logmein shows. Keep in mind this will be from the last time the server was online. Open logmein and click on the wrench icon on the right. you will then see the last recorded public IP under "IP Address". This way will only work if they have the RDP port forwarded to the server.
After getting the IP from one of the above options, open a new RDP connection on your computer. Enter the IP where it says "computer" then use an admin username (usually root or cssupport) and the associated password. You can find this info on the logmin notes for the server.