Advanced Settings Overview

The Advanced Settings will allow you to edit properties of Club Speed that pertain to Discounts, Taxes, Product Classes, Sources, Waivers, your Welcome Mail Template & Event Mail Templates, as well as Membership Type Management and Customer Status. Whew! A lot indeed, however we’ll break it down into digestible blocks for you.

(K*) Indicates the most important settings to review for a Karting Facility!

(F*) Indicates the most important settings to review for a Family Entertainment Facility!

TABLE OF CONTENTS

ABOUT: Advanced Settings

Alcohol Action Setup

Do you sell alcoholic beverages onsite and want to prohibit your customers from participating in activities after consuming an alcoholic beverage? Then this feature is for you!

* Click here to learn how to setup these up.

Assign Customer to Heat Rules

- This is where you can set requirements on the Customer’s profile in order to get into a heat. Ex: If a customer has not signed their waiver yet, it will prompt your staff to have them sign. You can even make it to where they cannot be added to a heat without this by making it ‘Required’.

* Click here to learn more

Auto Bill Consent Form

- Enter in your Auto Bill contract here!

* Click Here to learn how to setup & use auto-bill

Auto Loop Switch

- < Advanced Users Only!> If you have more than 1 timing loop on your track, you can tell each one when to switch to the other at the start of the race, on the last kart assigned, or when the race stops.

**(K*) Auto Sending of Heat Result Emails**

- This is pretty self explanatory! You can turn this feature on or off which the check of a box, and also edit the Subject line that your customers will see in their inbox.

Automatic Change Status Rules

- < Advanced Users Only!> Most of these are already set by default and should not be changed unless discussed with Club Speed Support first.

* Click here to learn more

Category Images

- You can upload your category icons here, or in the Category tab! (Requirements: 50x50 JPG) Anything larger than 50x50 will result in error

Challenging Friends Template – <Currently disabled while undergoing security updates!> This is a web feature, essentially there aren’t any nuts and bolts to this feature, it’s more of a value added aspect. How it works, is there is a field we put on your website where a racer can email their friend a challenge and in turn their friend can either accept the challenge or wimp out. This field is where you customize this feature. http://<YOUR_TRACK>.clubspeedtiming.com/sp_center/challenge.aspx

CoreCashless Game Card - <Currently Disabled for updated integration with Embed & Intercard!>

Currency Rates - If needed, Clubspeed can show extra currency info on the payment window. This info will supply you with the amount you will need in other currencies, based on what is due for the payment. You will have to add the currency name and rate here.

Customer Status - This is a great feature if you would like to track you Event Customers, or even mark some customers as “BANNED!”. Some tracks have multiple size engine karts, and need to mark what type of kart each customer can drive in. To use these colorful “flags” view your customer’s profile from the POS, and in the bottom left of the profile you will see 4 drop down boxes. Let us know if you have an idea, and we can help you implement it!

Example in customer profile on POS

Decoder Settings

- To view/edit your decoder’s IP address. <Please contact CS if you need to Edit!>

Delta Strike Product Setup

- Do you use Delta Strike for your facility's Lasertag system and want to print out results from Clubspeed? Please contact Support to setup this feature!

**(K) (F) Discount Items**

– This module is where you will setup your available discounts. If you click the “New Discount” button a default discount will show up in the table below the button ready for you to edit it. The description is what your CSRs will see on the front end, so make sure to make it clear and concise. Amount can be either a percentage or a fixed dollar amount. You control this through choosing the type. So if I wanted a 50% discount I would enter 50 in the amount box and choose Percent in the Discount Type column. Enabled allows you to enable or disable discounts when you please, this way if you have an October discount, you can enable it for the month of October then disable it November 1st. When October rolls around again next year you can just re-enable it rather than creating it again from scratch. The Classes column is where you want the discount to report to for the financial report.

* Click here to learn more about discounts

Edit Fuel Status Levels

- If you have gas/petrol karts, know the length of your track, and how many laps your karts can run on a full tank then you can setup Fuel alerts here!

**(K) (F) Event Form Templates**

- This is great up uploading Email Attachments for your Event such as Catering Options, Waivers, What to expect the day of your event, etc. These should be PDFs, but you can also upload Word docs.

**(K) (F) Event Mail Templates**

- The best event feature yet! Create templates for Quotes, Invoices, & Thank You letters here that contain all of your event variables and never have to hand write them again… seriously! When you are sending your Event Mail Form, just select from template and it will populate all of the Event information for you. Just give it a quick once over to make sure it is correct, and then send away!

**(K) (F) Event Reservation Task List**

- If you have multiple event coordinators, or even just one, you can create yourself a checklist of the basic steps in booking an event. IE: Send Quote, Order Catering, Order Trophies, you get the idea! As you complete a task you check the box and the date and your name will appear next to it. Why is this so great? If you are out of the office for any reason, another staff member can check to see what has or hasn’t been done. If the customer calls to check in to make sure their catering was ordered, they can see if that specific task was checked off….Another ingenious event feature!

Grid Lineup Management - <ADVANCED USERS ONLY!> If you would like to create a Custom Grid for your Event, please contact Club Speed Support to assist you with this feature.

Hotels/References

– If a lot of your customers come from hotels or you have a lot of differing referrals and you would like to keep track of them, you can enter all the details here and it will show up on the registration screen as well as their customer profile.

Manage Equipment

- If you rent out equipment like the bowling alley does with shoes, you can add them here!

Manage Payment Type (Reporting)

- These should be all checked off by default if you want sales to show up in the reports.

**(K) (F) Membership Type Management**

- Create your base ‘Memberships’ here. Set if they expire and when, and if they receive a special pricing via Price Levels. You need to have this setup, before you can create a Membership Product.

Network Addresses

- Need to keep track of hardware that is set to static IP’s, this is where you can keep that list!

Parts – ALSO IN INVENTORY! This is your parts table, this is where you will enter you part numbers, descriptions, pieces per set, costs, warning points and maximum on hand or order limit. The pieces per set are for instances where you get multiples of the item when you order one. For example, if I order 10mm bolts I get 10 in a set, this way if you want 50 on hand it will order 5 instead of 500. The warning point is when you want to be alerted concerning your stock level and the maximum on hand is what the order will fill to. This can also be accessed in the Inventory tab!

Penalty Flag Management

- This is for Events Only! Most tracks use this for Endurance races, and is accessed in the Scoreboard module. These will only be displayed on the driver's result sheet... Contact CS if you would like this feature turned on!

POS Report Setup

- Of the available reports listed, you can check off which ones you would like to be able to access in the POS Reports Module.

Price Level Adjustment Tool

- If you need to make a mass change to your current speed levels pricing structure, you can set this here.

**(K) (F) Product Classes**

– This is for your financial reporting. This allows you to correlate Club Speed with your accountant or accounting software outside of Club Speed. A warning here, if you change these down the road we suggest you create a new ID for a new class…for example, if you create a Food class now and a year from now you decide you want it to be Drinks, if you just change the name it will report all the dollars that the Food class has made up until you change the name.

Product Images

- Same as the Category Images... you can upload your Product icons to show on the POS here, or in the Product Tab. (Requirements: 50*50 JPG)

Promotion Code Setup (For Online Booking) -

ProSkill Management

- If you’d like to give your customers bonus points, add them here!

Scoreboard Style Setup -OLD SCOREBOARDS! This is to edit the size and colors of the Original Scoreboard. Please contact Club speed before editing.

Scoring System Templates

- Create custom scoring templates for your Events here. ScoreID 1 is set by default. 1st Place earns 10 points, 2nd Place earns 9 points, 3rd place earns 8 points, and so on…

Show Performance Items

– Club Speed has the ability to track and monitor performance Items. This is a motivator and tool for managers to boost sales numbers of certain items. Most often this is used in a monthly or quarterly contest with employees, for example, whoever sells the most Monster Energy Drinks this month gets a $25 gift certificate to Best Buy. A screen will pop up every time a user logs in telling them where they are at on each item that you choose to be monitored. Also, there is a number in parenthesis next to their name when they are logged in that will always tell them their numbers. It’s a constant reminder and we’ve seen a big boost in our customer’s sales of the chosen items. Please contact Support to let them know which terminals you would like for this show on upon logging in!

EXAMPLE: Annual Membership Item

**(K) (F) Sources**

– This sections allows you to customize the “How did you hear about us” field on the registration screen. Same thing here as above, if you run a newspaper add and then later change the name to magazine add, you are going to be adding the two together. Its better to just always create a new SourceID. You can then track the Marketing Sources your customers are choosing in the Reports tab under 'Marketing'. Anytime you would like to stop offering a specific source, simply Disable it by un-checking the Enabled box to hide it from view. This will allow you to keep all past data, without deleting it!

**(K*) Speed Level**

- This is where you will create and label your Top Times List.

IE: SpeedLevel 1 = Adults SpeedLevel 2 = Juniors, or Events, or Leagues!

You will assign these Speed Levels to each Race in the Heats tab.

Sub Items (Food)

– Sub Items are basically options for your Food items. For example if you have a kitchen that sells pizza, you would create a Pizza Food item then come here and create a cheese, pepperoni, sausage, veggie, supreme, etc. sub item. Then, when your Cashiers click on the Pizza item at the front counter a separate window will open asking them which sub items they would like on the pizza. This is usually only used in instances where there is a kitchen with kitchen staff that are preparing the food, if you just have frozen pizzas or the like, then it’s probably better to just create Regular Item. NOTE: There are no additional chargers for these sub items, they are considered included in the price. If you'd like to add extra toppings for a charge such as Bacon or Guac, you'll need to create a regular item for each and add to the check separately!

Style Sheet Setup - <inactive>

**(K) (F) Taxes**

– Set your local tax rate here. If you need additional tax options, please contact Support!

Track Room Images

- If you would like to have an icon for each track or room on your Venue and Event Calendar, you will upload them here. (50*50 JPG)

Tracks And Timing Loops

- This shows each of your track’s names, and which LoopID is assigned to them. Please do not edit this without contacting CS first!

Voucher Payment Setup

- If you have an outside sales company selling activities for you, you can create a voucher for each company. This way you know which company to correlate each sale to, and who owes you money!

**(K) (F) Waivers**

– This is where you will enter your waiver text that will be printed out if requested by the customer. There is a minor waiver and adult waiver that will dynamically decide which waiver is right for which type of customer. (This is mainly used for Online Registration now, and your iPad registration waivers will be entered into the new /ADMIN dashboard. )

**(K) (F) Welcome Mail Template**

– Every time a racer registers and enters a valid e-mail they will instantly receive a welcome e-mail from Club Speed. We suggest you create an HTML e-mail and host it on your website’s server. Just copy the code from your e-mail in this box as its HTML compatible. If you don’t have the ability to do that, you can always just type in a simple message and they will receive it in plain text.