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title: Restoring Database/Files - (Non-GDPR)
description: Clubspeed Customer Knowledge Center
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1. [Clubspeed Customer Knowledge Center](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en)

December 6, 2024

# Restoring Database/Files - (Non-GDPR)

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### Restoring Database/Files - (Non-GDPR)

**If you are needing to restore files to get a location up quickly, start [this](https://clubspeed.zendesk.com/hc/en-us/articles/360023077551-Restoring-from-a-BackBlaze-Snapshot) process as well as you are following these directions to have a secondary restore process already active in case this process has issues/fails.**

 

If you are restoring a Track that is using Duplicati:

Setup Duplicati Again

- Follow the "Installing Duplicati" in [this help section](https://clubspeed.zendesk.com/hc/en-us/articles/360000033183-Installing-Duplicati-Backups-Non-GDPR-)

 

Downloading Database on the Server

1. Open a browser and go to the Duplicati portal (might be open already), localhost:8200
2. Click "Menu" on the top right & click "Restore"
3. Click "Direct restore from backup files..." radio box & click "Next" button
4. In the Next Screen:
     - In the "Storage Type" box, select "B2 Cloud Storage"
     - Enter the Bucket Name from the BackBlaze step above (follow capitalization)
     - Bucket name: (This varies based off of the region you are setting up, see below)
           - USA= USADatabase
           - Canada = CADatabase
           - Mexico\\central=ESDatabase
           - Australia= AUSDatabase
           - Asia= ASDatabase
           - Africa= AFDatabase
           - K1 Location= K1Database
     - Folder Path: License name (Should be how it is spelled in LMI)
     - B2 Account ID: b5d1f5875beb
     - B2 Application Key: 00194d818be5274421aea306b6e0869fcb729d1b55
     - Click "Next" Button
     - **NOTE:** if you are having trouble connecting, verify the file name on BackBlaze
           - Log into [BackBlaze](https://secure.backblaze.com/user_signin.htm) on your computer
                   - If you need credentials, ask another team member or supervision
           - On left side click "Browse Files"
           - Click on the Bucket the track belongs in (ex: K1Bucket, UKCustomers, USACustomers, etc)
           - Note the Bucket Name & the Folder Name for the track
5. Step 2 Encryption step (next screen) :
     - Passphrase: 20nvadwiqf78w
     - Click "Connect" button on the next screen (use defaults)
           - It can take some time for Duplicati to find the File Path Information
6. Step 3 Select Files:
     - Select the files you want to download.
     - Click Continue
7. Step 4 Restore Options: 
     - Select the location you want the files to be downloaded to
           - Either a location you will remember or to their original location (preferred)
     - Check "Save different versions with timestamp in file name
           - You will have to rename the DB you want to use
           - This will save new waivers if some customers have already began to resign new waivers
     - Check "Restore read/write permissions
     - Click "Restore" button
8. It will take some time for the files to download

**NOTE:**

Files

- You can now rename and move the files as you need to so you can restore their DB and waivers

 

Downloading Waivers and Files on the Server

1. Open a browser and go to the Duplicati portal (might be open already), localhost:8200
2. Click "Menu" on the top right & click "Restore"
3. Click "Direct restore from backup files..." radio box & click "Next" button
4. In the Next Screen:
     - In the "Storage Type" box, select "B2 Cloud Storage"
     - Enter the Bucket Name from the BackBlaze step above (follow capitalization)
     - Bucket name: (This varies based off of the region you are setting up, see below)
           - USA= USAWaivers
           - Canada = CAWaivers
           - Mexico\\central=ESWaivers
           - Australia= AUSWaivers
           - Asia= ASWaivers
           - Africa= AFWaivers
           - K1 Location= K1Bucket
     - Folder Path: License name (Should be how it is spelled in LMI)
     - B2 Account ID: b5d1f5875beb
     - B2 Application Key: 00194d818be5274421aea306b6e0869fcb729d1b55
     - Click "Next" Button
     - **NOTE:** if you are having trouble connecting, verify the file name on BackBlaze
           - Log into [BackBlaze](https://secure.backblaze.com/user_signin.htm) on your computer
                   - If you need credentials, ask another team member or supervision
           - On left side click "Browse Files"
           - Click on the Bucket the track belongs in (ex: K1Bucket, UKCustomers, USACustomers, etc)
           - Note the Bucket Name & the Folder Name for the track
5. Step 2 Encryption step (next screen) :
     - Passphrase: 20nvadwiqf78w
     - Click "Connect" button on the next screen (use defaults)
           - It can take some time for Duplicati to find the File Path Information
6. Step 3 Select Files:
     - Select the files you want to download.
     - Click Continue
7. Step 4 Restore Options: 
     - Select the location you want the files to be downloaded to
           - Either a location you will remember or to their original location (preferred)
     - Check "Save different versions with timestamp in file name
           - You will have to rename the DB you want to use
           - This will save new waivers if some customers have already began to resign new waivers
     - Check "Restore read/write permissions
     - Click "Restore" button
8. It will take some time for the files to download

**NOTE:**

Files

- You can now rename and move the files as you need to so you can restore their DB and waivers

Configure New Schedule

- Follow the Installing Duplicati steps linked above to create a new Scheduled Backup. 
    - Skip the section about creating a BackBlaze folder, you will point to the existing folder.

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