--- title: "How to: QBR Report/EBR Report Request" description: Clubspeed Customer Knowledge Center --- [Skip to content](https://help.clubspeed.com/clubspeed-knowledge-center/how-to-qbr-report/ebr-report-request#main-content) English Show submenu for translations [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new?hsLang=en) [![Clubspeed Logo](https://help.clubspeed.com/hs-fs/hubfs/Logo_Grey.png?width=500&height=86&name=Logo_Grey.png)](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new) - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Clubspeed Customer Knowledge Center](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) December 6, 2024 # How to: QBR Report/EBR Report Request Search ### How to: QBR Report/EBR Report Request 1\. Open the site's SP\_Admin portal 2\. Run the product summary report 3\. Filter by the terminal dropdown ![](https://help.clubspeed.com/hubfs/Knowledge%20Base%20Import/AKAxvIkpvLL0oNfUwBnVxpKRcrkFheLDJA.png) 4\. Fill in the template referring to the desired quarter range Depending on the requested quarter; refer to the following dates: Quarter 1 Dates: January 1 - March 31 Quarter 2 Dates: April 1 - June 30 Quarter 3 Dates: July 1 - September 30 Quarter 4 Dates: October 1 - December 31 **TEMPLATE:** \[Requested Quarter\] Sales Revenue Breakdown // This will be the total sales per revenue outlet.  POS - $ OGB - $ SSK - $ \[Requested Quarter\] Support Tickets // This will be the total number of tickets associated with each category Routine Tickets - General Help : #  Feature Request (Aka Bugs) : #  Education - Training : #  Additional clarification: - POS - the sum of all POS, OFF, and PIT terminals - OGB - OGB terminal - ![](https://help.clubspeed.com/hubfs/Knowledge%20Base%20Import/ARuybyzPB2eLdVFdakE2TBlf4bWeiIx0JQ.png) - SSK - SSK terminals, if enabled, use that value This will be the total number of tickets associated with each category Search Freshdesk for ALL tickets ![](https://help.clubspeed.com/hubfs/Knowledge%20Base%20Import/qsShmrU1hLR_xxGX4iRRRHAJtug9J1_zDw.png)![](https://help.clubspeed.com/hubfs/Knowledge%20Base%20Import/Nr9qSWtxJ79FfGYy_RaSg_yLV7UeN_lbYQ.png)![](https://help.clubspeed.com/hubfs/Knowledge%20Base%20Import/8g0avsh2s-aLerau31_KIibdQzj1W2Qlyw.png) - Routine Tickets - General Help : All tickets minus feature request/bugs and education/training tickets - Feature Request - status type "Bug" - ![](https://help.clubspeed.com/hubfs/Knowledge%20Base%20Import/AXC9YatdZIgAVtAO4Mrk5hxTAVW_fhclaQ.png) - Education/Training - status type "Education" - ![](https://help.clubspeed.com/hubfs/Knowledge%20Base%20Import/JN2MTRk1lFcRKKjjEU5m7_jqZxVEV0H-2g.png) Make sure your time period matches the quarter range and under companies, attach all relevant names of the license name:![](https://help.clubspeed.com/hubfs/Knowledge%20Base%20Import/attachment-Dec-06-2024-07-13-49-2832-PM.png) - - - - ### Related Articles - [FAQs](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#main-content) - [Software Questions](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#software-questions) - [Payments Questions](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#payments-questions) - [Getting started](https://help.clubspeed.com/clubspeed-knowledge-center/getting-started?hsLang=en#main-content) - 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