--- title: How to locate a Customer ID  description: This kb works to locate the customer ID since I had troubles in the past to locate it --- [Skip to content](https://help.clubspeed.com/clubspeed-knowledge-center/how-to-locate-a-customer-id-#main-content) English Show submenu for translations [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new?hsLang=en) [![Clubspeed Logo](https://help.clubspeed.com/hs-fs/hubfs/Logo_Grey.png?width=500&height=86&name=Logo_Grey.png)](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.clubspeed.com/clubspeed-knowledge-center/kb-tickets/new) - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Clubspeed Customer Knowledge Center](https://help.clubspeed.com/clubspeed-knowledge-center?hsLang=en) 2. [Troubleshooting](https://help.clubspeed.com/clubspeed-knowledge-center/troubleshooting?hsLang=en) December 1, 2025 # How to locate a Customer ID ## Customer ID works to find the customers waiver. Before we get started, please ask the customer to open the guest’s profile in the POS and share the card number with you. This helps us quickly and accurately find the guest you’re looking for. ![](https://help.clubspeed.com/hs-fs/hubfs/image-png-Dec-01-2025-09-12-56-1766-AM.png?width=670&height=510&name=image-png-Dec-01-2025-09-12-56-1766-AM.png)   Once you have the Card number, open the database. expand ClubspeedV8\> Expand tables\> look for DBO.Customers \> right click it and select "edit top 200/2000 rows" ![](https://help.clubspeed.com/hs-fs/hubfs/image-png-Dec-01-2025-09-21-18-5229-AM.png?width=1616&height=877&name=image-png-Dec-01-2025-09-21-18-5229-AM.png) Enter the Card ID in the CrdID and filter, then search, it will show the customer and in the first part of the collum you will see the Customer ID. ![](https://help.clubspeed.com/hs-fs/hubfs/image-png-Dec-01-2025-09-25-43-5468-AM.png?width=1590&height=853&name=image-png-Dec-01-2025-09-25-43-5468-AM.png) - [FAQs](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#main-content) - [Software Questions](https://help.clubspeed.com/clubspeed-knowledge-center/faqs?hsLang=en#software-questions) - 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