Can not see 'Race History' and 'Points History'

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Can not see 'Race History' and 'Points History'

Follow the below steps, if a customer calls, or sends in a ticket regarding the following error when trying to view the 'Activity History' or 'Credit History' reports in the Venue.

 

“Server error in /SP_Center Application.”

Steps taken to fix the issue:

1. Log into Controller
2. Navigate to IIS Manager
3. Under Server name>>Application Pools 
4. Located Sp_center > Right Click
5. Select Basic Settings 
6. Changed Managed pipeline mode from "Classic" to "Integrated".
    
7. Select Okay then 'Recycle...' under Actions pane on the top-right.
   • Back on the POS> Venue> View customer profile. Refresh the Credit/Activity history window.

Back on the POS> Venue> View customer profile. Refresh the Credit/Activity history window.

If another error appears:

If another error appears:

1. From IIS Manager, Drop down the Server name, Sites, Default Web Site
2. Navigate down to SP_Center, click once to view options
3. Under IIS, double click on  'Handler Mapping' to open 
4. Then, on the Action pane (top-right), click 'Revert to Parent'

From IIS Manager, Drop down the Server name, Sites, Default Web SiteNavigate down to SP_Center, click once to view optionsUnder IIS, double click on  'Handler Mapping' to open Then, on the Action pane (top-right), click 'Revert to Parent'

// NOW, test viewing the Credit/Activity History again!

// NOW, test viewing the Credit/Activity History again!

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